Our friendly and knowledgeable team are ready to offer an outstanding customer experience from beginning to end. At Guarantee RV, we value the opportunity to create a long-term relationship with our customers, and we do that by making sure to exceed your expectations.
34 Commercial Drive
Calgary AB T3Z 2A7
Toll Free (800) 265-7064
Phone (403) 273-1000
Monday 9:00am – 9:00pm
Tuesday 9:00am – 9:00pm
Wednesday 9:00am – 9:00pm
Thursday 9:00am – 9:00pm
Friday 9:00am – 6:00pm
Saturday 9:00am – 5:00pm
Sunday 11:00am – 4:00pm
Monday 8:30am – 9:00pm
Tuesday 8:30am – 9:00pm
Wednesday 8:30am – 9:00pm
Thursday 8:30am – 9:00pm
Friday 8:30am – 6:00pm
Saturday 9:00am – 5:00pm
Sunday 11:00am – 4:00pm
Monday 8:30am – 5:00pm
Tuesday 8:30am – 5:00pm
Wednesday 8:30am – 5:00pm
Thursday 8:30am – 5:00pm
Friday 8:30am – 5:00pm
Weekends for drop-off appointments only.
(No technicians available)
Guarantee RV loves to host and attend lots of events every year. Normally, we’d be busy doing just that with our customers. This year, we’ve had to abide by Covid-19 precautions, which has changed our methods a bit, but hasn’t affected our spirit!
We’ve increased our standards to help maintain a safe environment for everyone. Please review our Covid-19 safety protocols for more information.
“First time RV purchaser...which can be intimidating...just stopped into Guarantee RV to check out their beautiful show room. The sales staff were very helpful and listened to my RV needs and ideal layout of my ideal trailer. They then took the time to show me several trailers out on their lot and gave me time to look through them. My husband and I will be back for sure to get our RV for this up coming camping season. Thanks Guarantee RV! ( Verified Google Review )”Jodi H
“We bought our trailer here a few years back because of the great atmosphere. Very knowledgeable staff no pressure and best deal for what we wanted. Everything went smooth had it back for service as well they were also great. I have sent everyone I know to Guarantee RV for anything RV related.Eric Adams
“Friendly helpful parts staff!!!”Erick Ekhologix
“Picked up some RV parts from here.”Al Perreault
“Fantastic non-pushy sales people.”Stefan Martensson
“In 2009, my SO and I purchased a big, new Gulfstream motorhome from a dealer in Edmonton. When both Gulfstream and the RV dealer decided they would not honour their warranties, we were pretty much stranded. Even the Calgary Gulfstream dealer left us high and dry. Like so many new units, there were some bugs to work out, and both minor and major repairs were needed, all of which should have been performed under warranty. We desperately needed a service centre to help us, but where could we turn??My strategy was to do an internet search using the phrase "best RV service in Calgary." The top hit was Gurarantee RV. I read every review, and decided to give them the nod. The service personnel at Guarantee were more than willing to help, and highly sympathetic to our plight. They got our rig sorted out quickly and efficiently, and even campaigned on our behalf to have Gulfstream pay for the repairs. Gulfstream refused, but the work was done at a reasonable price regardless.For the last 6 years we have taken our motorhome to Guarantee for its annual "check-up." We also get all our RV repairs done there, and will continue to do so for as long as we own our Big Rig. I have NO problem recommending the service department for any and all RV repair needs. If it hadn't been for the Guarantee RV repair techs and staff, we would have owned a 33,000 lb paperweight, worth only the cost of scrap. Because of them, we have had 6 years of blissful use of our rig, gone to all 10 provinces and 18 US states, and we'll continue to happily put as many kilometres on the rig as we possibly can. We're at 88,000 km and counting!Go there, get your rig fixed. I promise you won't regret it.”S Barnes
“Excellent service from start to finish with my purchase, including a trip to the service department to fix an issue within a month of owing my trailer. Highly recommended.”Jennifer Tuttosi
“We had a pleasant encounter with the sales team at Guarantee Rv in 2009 when we purchased a brand new fifth wheel. When we decided to go for a larger unit a few years later, we ended up at a different dealership, (Trailer Town) due to the brand. What a huge mistake. We will never purchase from them again. WE will definitely go back to Guarantee RV,”Google User
“We are from out of province and purchased a used travel trailer from this company. Every aspect of the sales experience was exceptional. It was honest, backed up with service and their personal guarantee. Later when hidden damage was discovered in the trailer they again came through with offers of funding or repair well in excess of any profit they may have made. As seniors and rvers we have never been dealt with more fairly than this by any company. Would we buy from these folks again...you betcha. The General Managers name is Susan Gitzel and I personally think her middle name is Integrity.
Jim and Dorothy Warman
Barriere BC”Jim Warman
“The wife and I decided it was time to purchase an RV. We use google all the time to check into reviews on businesses. The reviews we read were more than enough for us to make our decision and go with Guarantee RV. We filled out our credit app online and got the call the next day that we were good to go. After heading down and talking with Brad we decided to downgrade slightly. We did not require that much camper. Brad showed us some other options and never once tried to "upsell" us. I am a very big fan of that. Everyone was absolutely fantastic and it was truly our most enjoyable time making any of our purchases. I highly recommend Guarantee RV for anyone wanting to join the camping club. I will be using Guarantee RV for all my future needs.”Dallas Henley
“Service dept. Rocks.”Julie Hansen
“Great time, low pressure sales.”Brad H
“Thanks to everyone in service that helped us out!”Joan Best
“We have had a really great experience with team throughout our whole purchasing process. On the day we went to pick up our trailer, we found out that the brake controller our dealership had installed for us was not working and had not been installed correctly. Darren went out of his way to try and help us troubleshoot our issues, and really went above and beyond his regular duties for us! He really did everything he could. Unfortunately, things ended up being a much larger problem than we had anticipated and we have had to bring our vehicle back to the dealership to have the controller reinstalled. Darren gave us his contact information and has asked us to call when we are ready to reschedule our pick up, and he will see to us personally that we get on our way without a hitch...or with a hitch! 🙂 Highly recommend!”Brandi Walter
“Super nice people.”Leonard Heffron
“During July 2016 we brought our recently acquired motor home into Guarantee RV for some minor warranty work. We also have a bunch of questions as we are completely new to the RV world. Mike Mcgragh met us at the service department and was excellent. He and his service group handled all the minor repairs and completed the work exactly as promised and on time. But more importantly, Mike pointed out a couple of minor things that we didn't even notice such as the exterior door light that was missing a cover...just never noticed that ourselves. Mike was also able to assist us with questions we had on the need for Surge Protection, the frequent need for DEF, the use of the locking bar for the slide out and a bunch of other things that to experienced RVer's would be straight forward. He did all of this in a very professional and respectful manner. We certainly would recommend the service department at Guarantee RV.”Gerard Black
“Our recent experience with Guarantee RV was amazing! We were first time RV buyers, so when we went there, we were greeted by sales reps in the yard, but not pressured at all. Our sales rep was Brad was very honest and answered our questions truthfully.. Which was nice. He took very good care of us! Our orientation was done by Robert, and let me tell you.. He was absolutely amazing. He was friendly, and took the time to go over everything with us. Going from a tent trailer to an RV was very overwhelming for us and he really took the time to explain things and help us out.. From towing to going through every hose and button. If he didn't know the answer to something he found the answer. ( we asked him ALOT of questions.)
It was nice to know that we got a trailer that was on the lower end of the price scale as far as RV's ( which is what led us to Guarantee RV to begin with) yet we still got great service and everyone was so helpful and friendly!
We highly recommend them, and we will definitely buy our next RV with them.”Jennifer Giles
“Incredibly helpful service and parts department. Dry clean as well.”Chad Davis
“Very Good sales staff very knowledgeable and very helpful techs happy to answer questions, all very interested in making this purchase a good one no question left unanswered even called to make sure questions after I got home and called where answered as quickly as possible, by calling me not once but twice to make sure the question was answered. Harp at parts is another example of your wanting to make my purchase a happy one he remembered a part I needed for my old trailer but your supplier was out of stock at the time, he called when he knew they had them in stock and ordered them for me once again a big thank you to all.”James Brown
“Can't wait to purchase our first RV.”Suzanne Taylor
“Customer care is excellent. We have dealt with sales (Brad), parts (Carolyn) and service (Mike). On each occasion we were attended to in a friendly and efficient manner. We certainly do recommend Guarantee RV to anyone thinking of buying an RV or needing parts or service. Tim and Martina.”Tim Homann
“Great place to buy an RV. We bought a truck camper and all of the staff took great care of me . They went out of there way . I WOULD RECOMMEND ANYONE LOOKING TO BUY AN RV VISIT THIS DEALERSHIP.”Helen Rogers
“Friendly knowledgeable staff. Very helpful Good prices.”Dale Biggs
“Staff was friendly and let us explore the units on our own no pushy sales people it's great.”Lindsay Williamson
“We took delivery of our 2015 Hideout 24BH on March 29, 2015 and my entire experience with Guarantee RV was great. Our first exposure to Guarantee RV was at the RV show in 2013 and I was drawn to the booth because the floor plans they offered were family friendly and the sales reps on the show floor were very pleasant to deal with. It is my understanding that the sales reps are not on commission and it shows. They actually take time and answer all your questions, if they don't know they find out and call back.Our orientation was done by Lyle and he was great! It was pouring rain but he did not cut any corners and took all the time I needed to get setup. He was very knowledgeable and offered many great tips for the model of trailer I bought.The dealership was very accommodating. We signed the papers and did the orientation on Saturday but wanted to pick up the unit on Sunday because we are from out of town and did not want to haul the camper through town to the hotel. On Sunday morning when I arrived to hook up the front reception lady called me by my name....made we feel like a valued customer from day one!It was a great experience.
Happy Camping!!”Garnet Wilcock
“Just picked up our new hideout from Trevor and the GRV team! My father referred us after they sold his motor home on consignment and I'm so glad he did. Both my father and I will be sending all of our friends and family to them and I recommend that you do too.”Mag Wilkie
“These guys were awesome!!! Every!! single person was kind and helpful!! Recommended.”Rikki Nelson
“We bought a new trailer here a few years ago and they were very good to deal with during the transaction. A number of times since I have stopped by for parts or accessories and they have always had them in stock. I believe that we also get a discount on parts because we bought the trailer through them as well. I'd go back again for our next purchase.”Cody Praud
“The people there are very helpful and welcoming. Thanks Terry Martin!”Ruli Seng Chia
“I wish that every business would show the commitment and business ethics that Guarantee RV shows its' customers. We are from a rural area in Alberta and purchased a used RV from Guarantee RV, we experienced some problems which we conveyed to Guarantee RV. Guarantee RV responded promptly, took responsibility and addressed the problem and had the problem looked after by our local RV dealer, with repairs paid for by Guarantee RV. I cannot praise Guarantee RV adequately enough for the promptness of service and satisfaction we received. I would not hesitate to recommend this dealership to anyone contemplating purchasing a new or used RV.”Sharon Orr
“Thank you for all of your great service you were wonderful to deal with! Highly recommend.”Cathy Andersen
“The best rv sales, best people”Peter Clarke
“Wonderful staff...lovely dealership....recommend.”Sheri Kent
“Guarantee RV is the place to buy an RV!
We purchased a new motorhome from Guarantee RV, and immediately experienced several significant warrantee issues. The service staff at Guarantee worked diligently with us to resolve the issues. Management at Guarantee took ownership of the situation and provided options that resulted in 100% satisfaction. The individuals we worked with Yvonne, Curtis, Tracy, Mike M. were a pleasure to work with.
What started out as a poor experience was rectified, not by the manufacturer of the coach but by the resolve of the management at Guarantee RV.
An exceptional experience!”Emanuel Alves
“I have had the misfortune of having to call the parts department on a few occasions this summer because of damaged parts for my trailer. Tamara has been totaly awesome is sourcing out the proper parts each and every time. See is a totaI professional and a I highly recommend using them!!”Gregg Upshaw
“Bought a used travel trailer, tires had cracks in sidewalls (inside), emailed them and had new ones on next day no charge! Great service and crew! Would recommend 100%.”l H
“My husband and I were looking for the perfect trailer to fit our needs. We went to the RV show at the BMO centre in Calgary and was not ready to make a purchase. We continued looking at found "RV Guarantee". We had a minor issue at first; however the manager promised to deliver on time. We got the trailer and was 100% satisfied...”Tara Siebert
“Would very highly recommend Guarantee RV for purchase and / or service of any RV. Everyone is very friendly and extremely helpful. We did have some issues with our trailer after purchase, and they fixed the problems we had very thoroughly and quickly.”Rhonda Biggs
“We had nothing but the best experience with Guarantee Rv. We purchased a Premier 19RBPR, wow we love it. Terry, our salesperson was not only polite and courteous but also extremely knowledgeable too and helped us settle our insurance claim. I found the owner very fair and reasonable to deal with and Mike in the service department took care of any concerns we had without breaking a sweat. We were recommended to Guarantee Rv by a friend and I would happily pass that recommendation on.”Pete Cooper
“Great sales assistant. Very knowledgeable.”Jason Newman
“Service is top notch! The techs are always willing to go above and beyond to get you back on the road with your recreation vehicle. Sales is non pressure you can make a day of it and bring a lunch spend the day going through all the great trailers with no salesman breathing down your neck.”MrSwales25
“Went into guarantee rv. Had major electrical issues on our fifth wheel. Service manager checked. 4 batteries but only 1 was connected. He tightened and added a connector. He refused money. Fantastic. You saved our holidays we will return.”Ken Wilson
“Purchased a Hideout back in 2015, was a good experience no pressure from the sales staff. He showed us new and used options which was refreshing not just the up-sale. Had a couple issues with the trailer after the first season (minor cosmetic issues) I brought it in and fixed with no issues.”Tyler Green
“Had an older gentleman help me pick out a trailer a while back. Very helpful and honest in terms of my budget. Didn't force me to fluctuate.”Yuvraj Kumar
“Wonderful selection of new and pre owned RVs At a great price.”Phil Higgins
“We purchased our 2018 Bullet in March of 2017 and have had zero issues with the unit so far. The sales staff were great and spent the time to show us around both new and used units on numerous occasions. The kids really loved riding around on the golf cart looking at units. They even had a bbq event on one Saturday and were providing free hot dogs, chips and pops to visiting customers. This is the first trailer our family has owned and the service staff was great at making sure we understood everything about the trailer before we left the yard with it. And if we ever have questions on anything, even as simple as how to turn on a light, they are always happy to help. I will be buying all my future trailers at Guarantee RV.”Reagan McInnes
“Great knowledgable staff especially if your buying your first RV.”Chris Armstrong
“Amazing service from the parts department at Guarantee RV. My husband and I contacted 9 dealerships in Calgary, and Guarantee RV was the only one to get back to us with the information we requested within 4 days. They even followed up by phone to make sure they had sent us exactly what we were looking for. Thanks Guarantee RV for the help!”Cassandra Whelan
“We didn't buy our camper there but the parts department were super friendly and very helpful!”Jolene Huenison
“Stopped by for the BBQ on Sat. Very nice. The deals are exciting right now .Drop by and check it out!!”Yvonne Bamlett
“Dealership experience was great. Had a tour of dealership including service and parts dept. Service is important when purchasing an RV. Good inventory selection on new and preowned. The Sales person was very knowledgeable and provided options for us.”Adrienne Pavleski
“Awesome place, great service. Well worth the drive.”John Van Dyk
“Dealt with Ron Webster in parts tonight. What a pleasant guy to to deal with. Was super patient, knowledgeable and I will definitely be returning in the future for more parts. Thanks Ron!”Trevor M
“We had a great experience this time and the last time we had a sudden maintenance need for our Rpod. In both times the staff were kind, helpful and went out of their way to get us back on the road as soon as possible. Definitely recommended!”Caroline Brookfield
“Good amount of stock, Wayne Kent very knowledgeable, good sales person.”Phil Southward
“Guarantee RV Calgary makes a "DIFFERENCE". Their attention to every detail is ensure our every need was met. This type of team service is considered rare today. "Our experience could help you", your search is over! Guarantee RV Calgary will meet your family's every need. Thank-you making this experience exciting. We LOVE our knew Montana fifth wheel.”Brent Donchi
“Wow! I cant say enough in praise for the time and going beyond the normal the service department has given to dealing with my wiring problems. As a traveller just passing through, I could have been stuck for days but they squeezed me in to their busy schedule with kindness and reassurance that Id soon be on the road again. To all the staff that said encouraging words and helped to keep things positive, I am very grateful. Thank you and I hope the nex time Im back this way it is just to say hello.”Marilyn Connolly11/16/18
“We have owned our unit since 2013 and we absolutely love it. The sales staff were amazing and from financing to pick up everything went smooth. We had to take it in for service one time because of a slide issue and the service staff was amazing. They Fixed it quick and with in a day. The service department was great to deal with and they have a friendly staff. I would recommend Guarantee RV to anyone as they know how to deal with there customers.”Mike Westhaver
“Just delivered a trailer Dustin and yard crew were very pleasant and helpful. Very pleasant first visit.”Robert Groome
“We have been very impressed by the professionalism of Gurantee RV in selling our class B camper van. We had not thought of selling until the company approached us about their Consignment Program, which is a great help for people not in the car sales business. Once the vehicle was delivered to them, the entire process took 5 weeks. We hope the new owners will enjoy the van as we did, and we thank Guarantee RV for making the sale possible. Best regards.”Bill Fennell
“This dealership is awesome!! Just bought a pre-owned 5th wheel off of Kevin great guy.Had a the pleasure of getting a walk around with Norm, he makes sure you totally understand everything you need to know about your RV and he will make sure you do too.haha Ive owned 3 new campers before and that was by far the best walk around I have ever had!!GREAT JOB NORM!! Lisa made the paperwork painless and to the point.OVERALL 100% happy and highly recommend this place to anyone looking to buy any RV.Keep up the great work!!”Steve Mills
“Had a great experience...Kevin Cuffley was a pleasure to deal with and had answers to all of our questions. Would recommend Guarantee RV to anyone who is interested in getting a trailer!!”Sean Dekoning
“Very friendly service. Quick in and out for delivery.”John Dueck
“I was apprehensive at first but an definitely going to buy my RV at Guarantee RV! Ron in service is worked to death and still is as helpful polite and straightforward as can be. Harry in service and one of his techs helped me with what I thought was a problem with my service work. Turns out it was a problem with my truck. They got me going and no extra charge! Guarantee all the way folks!!!”Tim Stewart
“Great advice. Excellent service! We got our trailer at Guarantee RV a couple of years ago, and have already referred our friends to get theirs there. When we go for service they treat us as new customers! They always take their time to answer every single question we have and have tons of patience to explain everything and give us tips.”Alexandra Velosa
“I needed a vent replaced before winter and Guarantee RV did the job promptly. I have used Guarantee for other work this year and have been very satisfied with their customer service and work.”Allan Birce
“I consigned my motor home with Deb and it was sold within 2 months. With all her promises kept, thanks Deb.
(Verified Google Review)”Lynn Yee
“We recently purchased a new RV at Guarantee, and from our very first contact found the staff to be courteous and prompt to answer every question we had. From sales to finance to orientation and receptionists, we were cared for and treated with respecteven after the sale was complete. And on top of it all, we got a great deal!
(Verified Google Review)”Phillip Powers
“In July, we were about to embark on lengthy road trip with our new Hideout 28BHSWE. We had a months worth of camping reservations that we had booked 9 months in advance of our trip so we were under a very tight departure timeline. About a week prior, I noticed a minor siding problem that would have become very major if we had left it. I contacted Justin in the service department. He asked us to send a picture so we could get the warranty preapproval going. We dropped the trailer with him on a Thursday. Justin and the rest of the service staff were awesome in getting our trailer fixed by the following Monday. Our departure date was the 2 days later. Our trip was SAVED!! Also, the quality of the work was fantastic. Thanks to Justin and the rest of the team!!”Anonymous
“Great purchase experience of my new Keystone Hideout. Very helpful sales staff and on delivery day they took the time to completely answer all my questions on how everything worked and provided little tips on how to make my rv'ing an excellent experience. We'll be back!”Anonymous
“Wayne Kent was very informative and easy to talk to. We learned a lot about motorhomes and enjoyed our time with Wayne.”Barb Cliff Kappel7/4/20
“We thoroughly enjoyed our experiences with Guarantee RV. Our salesman, Shawn, was friendly, knowledgeable and made us feel very comfortable and at ease as we went through the viewing of our trailer. After purchasing a trailer, Dan, provided us with an orientation to the new trailer. He went over everything and provided us with personal anecdotes that supported us in our understanding of the trailer features. He put on our hitch and went over why and how the hitch is needed and how to hook up. It was excellent and very thorough. Marshall, at Finance, provided all the finance info as well as the warranty options and then proceeded to provide support information on registering the vehicle etc. I also purchased a solar panel from Parts and proceeded to wreck it the first time using it. Brooke took care of it for us and repaired it at no cost. THANKS! Overall, it was an amazing experience working with the entire staff at Guarantee. Ive purchased vehicles and a trailer before but never felt in such good hands with such caring people as at Guarantee RV. I would highly recommend Guarantee RV for anyone looking to purchase a new or used RV.”R Spenrath8/20/20
“Have purchased parts there this past year and service is always professional and polite and they always seem to have what we want, if not they order it and I receive the parts quickly and at a reasonable price. Thanks Guarantee RV!”Neil Armstrong8/29/20
“First contact was Shawn who I thought was an unusual sales man. He told it like it is and didnt try to feed me a lot of BS. He went to bat for me when I had a concern. Thanks Shawn. Brooke in parts worked for me to get the unit setup with a working rear view camera to my liking again no BS he listened to my concerns and helped find what I needed. Great person to deal with. Thanks Brooke. Tracy in finance was a very pleasant and honest person to deal with thanks Tracy. I dont remember the names in service but they really put in the effort to get me on the road and when I came back with a couple of issues they jumped right on it and made up a couple of pieces that worked great and again got me on the road. Now Charlie started out being your typical car salesman but with a little gentle help from his people became a star. He bent over backwards to help identify and fix a few problems that could have been major. Thank you Charlie. So all in all it was the best experience I have ever had with a dealership and Im an old guy so thats saying something.”Wayne Greenlaw9/2/20
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